FAQ

What are the new Petro-Points Program Benefits?

We kept the best and added even more. The redesigned Petro-Points program offers you many benefits including:

  • It's free to join
  • Our points never expire
  • It’s easy – easy to understand and easy to redeem
  • Collect points faster at Petro-Canada and our partners, such as Hudson's Bay and itravel2000
  • Many of your favourite rewards reduced so that you can redeem faster
  • No minimum fuel purchase required to redeem your points

How do I earn faster with the redesigned Petro-Points program?

Now you can earn double the points on Regular grade fuel purchases and collect 10 Petro-Points per litre on all fuel grades – minimum fuel purchase not required.

Plus, look out for bonus points offers to earn more on fuel, store and car wash purchases throughout the year.

How do I redeem sooner with the redesigned Petro-Points program?

Many of your favourite rewards are reduced so that you can redeem faster.

You can now save instantly off your purchase when you redeem 1,000 points for $1 off your fuel, store and car wash purchases and you can stack your points in any increment of 1,000 points to save even more.

For example, if your purchase is $16, you can redeem 16,000 points for $16 off your purchase (no minimum fuel purchase required). Points can only be redeemed in increments of 1,000 points.

And the Fuel Savings Reward card can now be redeemed for only 10,000 points for 5¢ off 200L or 20,000 points for 10¢ off 200L – no minimum fuel purchase required.

Check out our other great rewards such as gift cards for more great deals at lower points levels.

Can I still redeem for Fuel Savings Rewards cards?

Yes, the Fuel Savings Rewards cards are still available for redemption at a new lower price – 10,000 points for 5¢ off 200L or 20,000 points for 10¢ off 200L. Or you could use the instant dollars off and save instantly – 10,000 points for $10 off your purchase or 20,000 points for $20 off your purchase. No minimum fuel purchase required.

Can I still redeem for Car Wash?

Yes, the car wash single tickets, Wash & Go Cards and Seasons Passes are all still available for redemption – 10,000 points for a single car wash, 50,000 points for Wash & Go Card and 185,000 points for Season Pass. No minimum fuel purchase required.

Can I still redeem for coffee, lottery, slush or washer fluid?

Yes, use your points to save on most items in store (excluding tobacco and alcohol in Quebec only) such as coffee, lottery, slush and washer fluid. Save instantly by redeeming points in increments of 1,000 points to save $1 off store purchases. No minimum fuel purchase required.

Will my points balance change under the new Petro-Points program?

There will be no change to your balance under the new program. However, the good news is that your Petro-Points are worth more under the new program! 

For example, if your points balance is 20,000 points on January 2, your points balance will remain 20,000 points on January 3.  However, the value of those points has increased!  Prior to January 3, you could redeem 20,000 points to save $10 off your purchase, but after January 3, you can redeem 20,000 points to save $20 of your purchase!

How do I check my Petro-Points balance?

There are 3 simple ways to check your accounts balance:

  1. Log in to your online account. Your balance will be displayed at the top of the page.
  2. On your receipt. Your Petro-Points balance appears on the bottom of your Petro-Canada receipt.
  3. Download the Petro-Canada app. Simply log in with your online account information and your balance will be displayed at the top of the page.

Don’t have an online account? Create one today

How do I join the Petro-Points loyalty program?

There are 2 easy ways to become a Petro-Points Loyalty member:

To sign up, you will need to:

  1. Create your online account login by selecting an email address and password
  2. Join the Petro-Points program by entering your mailing address
  3. Choose your security question

Will the Fuel Monthly Points Top-Up program continue?

On January 3, 2017 we replaced the Monthly Points Top-Up on Fuel bonus with this new program. We apologize for any inconvenience this may cause.

The last bonus will be awarded during the first week of January 2017 based on all fuel purchases posted to the Petro-Points account during the December 2016 calendar month.

Any Petro-Points that you have earned through the Fuel Monthly Points Top-Up program prior to Jan. 3, 2017 can still be used to redeem for great rewards they will not expire.